The HD TV was huge, but it wasn't programmed properly. The toilet didn't flush, but the clog finally cleared after I flushed it three times in a row and then it was fine. It got so bad that we had to open our windows to try and dissipate the smell. The room smelled fresh, but later we started to smell something like cat urine. The room was nice, with comfortable beds and warm comforter. We are Choice Diamond members and we were given an extra welcome gift to make up for the inconvenience. They located a staff member and she went right up to do our room.

We had to wait about 45 minutes for our room to be cleaned. The friendly girl told us they were short-staffed, and the hotel had been full with a conference. We arrived after check-in time, but our reserved room wasn't ready.

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